Customer Service Certificate level 2

Deliver exceptional customer service, each and every time, with this leading qualification.
Customer service is one of the most important factors in ensuring customer retention and repeat custom.
Our level 2 Certificate in Customer Service (RQF) has been designed to give you the knowledge and understanding needed to deal with customers daily as part of your job role.
Ideal for those preparing for employment or supporting those new to customer service, this nationally recognised qualification is relevant to a variety of work sectors and covers effective customer service and supporting the customer service environment.